When there is a known problem, such as a bug in the touch ID software, Apple will release an update to macOS in order to fix the problem. Restarting any computer helps to reset the memory and some hardware and software settings as well.Ĭlick the Apple Menu and Restart. Restarting your Mac is a good option to start with whenever you are having problems. That being said, we are still here to help you fix it! Let’s start with the easiest fixes first, and work our way up from there. Luckily, when TouchID isn’t working on your Mac, it is often more of an inconvenience rather than rendering your Mac unusable. How to Fix Your Touch ID Not Working on MacBook If all else fails, visit an Apple Store to have the hardware of your TouchID evaluated by a professional.Using Recovery Mode to clear Secure Enclave data will likely lose all data and should be used as a last resort, but it is worth trying if nothing else works.
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